Contact ACRL
Mailing AddressAssociation of College and Research Libraries
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Telephone
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The ACRL staff wants to help you have a successful year. Feel free to contact us with comments and questions. The ACRL office hours are 8:30 a.m. to 4:30 p.m. (CST) Monday through Friday unless otherwise noted.
Each ALA staff member has a direct telephone line. All prefixes are (312) 280-, followed by the four-digit extension. If you use the toll-free number you will be prompted to enter the extension of the person you wish to speak to.
If we are on the phone or out of our offices, please leave a detailed message that explains what it is that you need. We'll get back to you shortly with the answer to your inquiry.
The members of the ACRL staff and selected job responsibilities are listed below.
Lauren Carlton, Program Coordinator, Member Services, lcarlton@ala.org | 312-280-5285
Lauren Carlton is the Program Coordinator of Member Services. She serves as staff liaison to ACRL chapters, discussion and interest groups, and manages the colleagues donation program. She also assists with virtual and onsite meeting processes, and provides additional support for member services projects.
Prior to joining ACRL, Lauren worked as the communications intern in ALA’s Public Programs Office (PPO). Lauren earned her B.A. in Communications with a minor in Theatre and Advertising from Columbia College Chicago. While at Columbia, she worked as Chief Copy Editor and Social Media/Brand Manager for The Columbia Chronicle.
In her free time, when she’s not riding her bike or playing guitar, you can find Lauren running a fairly popular fan-Twitter dedicated to Taylor Swift.
Margot Conahan, Manager of Professional Development, mconahan@ala.org | 312-280-2522
Margot Conahan is ACRL’s Manager of Professional Development and oversees all aspects of ACRL’s professional development offerings, including the ACRL Conference, Immersion Program, preconferences, licensed workshops, and institutes. Margot also manages ACRL’s e-Learning program.
Prior to joining ACRL, Margot worked at Sears’ corporate headquarters as a meeting planner. She earned her B.A. in British Literature with a minor in German from Truman State University, escaping Missouri to study abroad in Ireland for one year.
Outside of work, Margot enjoys running, sampling IPAs, volunteering at her kids’ school, cooking, and going to book club. Her newest hobby is obedience training for her family’s 100-pound “puppy."
David Connolly, Recruitment Ad Sales Manager/Editorial Assistant, dconnolly@ala.org | 312-280-2513
David Connolly is Recruitment Ad Sales Manager and Editorial Assistant at ACRL where he manages ALA JobLIST, the online career site ACRL operates jointly with American Libraries and ALA’s Office of Human Resources Development and Recruitment. He also tracks manuscript submissions and supports the Editor-in-Chief with other administrative tasks for C&RL News, as well as producing an annual ACRL Briefing Book for the Board of Directors, Budget & Finance Committee, and staff.
Before returning to college to study political science and economics at the University of Colorado at Colorado Springs, David spent one holiday season too many in the ‘90s as manager of a music store in the Kansas City area, where he frequently demonstrated reference interview and listener advisory skills without realizing that’s what they were.
Born and raised in the great Rocky Mountain States, David loves taking drives and day hikes in the mountains whenever he gets out of the Midwest. He always jumps at an opportunity to travel, but at home he can be found tending to his plot in his neighborhood community garden and colorful porch garden, seeing some of Chicago’s best (and worst) plays, playing video games with friends, and debating the finer points of Star Trek with anyone willing.
David Free, Editor-in-Chief of College and Research Libraries News/Senior Communications Strategist, dfree@ala.org | 312-280-2517
David Free is Editor-in-Chief of College and Research Libraries News and ACRL’s Senior Communications Strategist. He is responsible for content and production of C&RL News in print and online; develops marketing and communications strategy for ACRL programs, publications, and services; coordinates press releases and promotional activities; and coordinates ACRL’s Standards, Guidelines, and Frameworks.
Prior to joining ACRL in 2007, David worked for years in a variety of positions in academic libraries, beginning as a student assistant at the University of Georgia and concluding as Public Services Coordinator at Georgia Perimeter College’s Decatur Campus. He earned his M.L.I.S. from Clark Atlanta University in 1997, and also holds an M.A. in English from Georgia State University and a B.A. in Political Science from the University of Georgia with an English minor.
An avid music enthusiast with no discernable musical ability, David can often be found at local indie, garage, and punk rock shows. He lives in Chicago with way too many vinyl records and two amazingly friendly cats.
Ann-Christe Galloway, Production Editor, agalloway@ala.org | 312-280-2524
Ann-Christe Galloway is production editor for C&RL News, which involves copyediting and laying out the journal in print, assisting with updates to C&RL News online, and proofreading ACRL conference or other ACRL promotional materials.
Before joining ACRL, Ann-Christe was assistant editor for U.S. Catholic magazine. She has an M.A. in Public Affairs Journalism from Columbia College-Chicago and a B.A. in Creative Writing from Knox College in Galesburg, Illinois.
Some of Ann-Christe’s pastimes include reading historical fiction, binge-watching TV series, and laughing as much as possible with her husband and daughters.
Rachel Hendrick, CHOICE Interim Editor and Publisher, rhendrick@ala-choice.org
Rachel joined ALA in 2014 as the operations manager at Choice and in 2016 became the director of operations. During her tenure she has worked on a number of projects at Choice such as the Choice rebranding effort, the relaunch of Choice Reviews, the Authority File podcast, the Towards Inclusive Excellence content stream, and the redesign of Choice360.org as a showcase for all the great content Choice produces. Rachel was initially attracted to Choice because of its mission to provide reviews to academic libraries but she has found there a community of innovative content creators.
Before coming to Choice Rachel worked in both print and digital publishing, most recently at Sotheby’s auction house. In 2012 Rachel received a Master’s in Library and Information Science (MLIS) from Long Island University and worked briefly as a private librarian to a collection of rare books about natural history. She also holds a Bachelor’s of Fine Arts (BFA) from Pratt Institute and is currently working on a Master’s in History at the University of Connecticut. When not at Choice she loves nothing more than to sift through the newspaper collections at the American Antiquarian Society looking for eighteenth-century watermarks.